Privacy Policy

This Privacy Policy describes C-Hawk Technology (“C-Hawk,” “We,” “Us,” or “Our”) procedures regarding the collection, use, disclosure, and protection of information we collect from you when you visit our website, utilize our services, or interact with us. C-Hawk operates as the Data Controller for the personal data collected under this policy.

1. INFORMATION WE COLLECT

We collect personal information directly from you when you provide it and automatically as you navigate our website.

  1. Information You Provide: We collect personal information (any information relating to an identified or identifiable natural person) through our online forms. This includes:
    1. Contact Form: Name, email address, physical address, telephone number, and business details.
    2. Newsletter Signup Form: Email address.
    3. Careers Portal: Employment history, CV/resumé, and job applicant data.
  2. Information Collected Automatically (Cookies): We utilize browser cookies (both session and persistent) via CookieYes to log technical telemetry. This includes your Internet Protocol (IP) address, operating system, browser type, pages viewed immediately before and after visiting our website, and interaction data.

2. HOW WE USE INFORMATION & LAWFUL BASES (GDPR ALIGNMENT)

To comply with global standards (including the GDPR), we only process your information when we have a valid legal basis to do so:

Data Collection ActivityCategory of Personal DataPurpose of ProcessingLawful Basis (GDPR/Global)
Contact FormIdentifiers (Name, Email, PhoneResponding to sales inquiries, quotes, or business requests.Performance of a Contract (Pre-contractual steps)
Newsletter SignupIdentifiers (Email)Sending marketing communications and company updates.Explicit Opt-in Consent
Cookie TelemetryNetwork Activity (IP, Cookies)Enhancing user experience, preventing fraud, website security.Legitimate Interests (or Consent for Marketing Cookies)
Careers PortalProfessional/EmploymentAssessing job applicants for open positions.Legitimate Interests / Pre-contractual steps

3. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the business purposes outlined in this policy, or as required by law (e.g., tax, audit, or legal compliance).

  1. Web Leads & Contact Inquiries: Retained for twenty-four (24) months from the date of last contact if no commercial relationship is established.
  2. Newsletter Subscribers: Retained until you affirmatively withdraw your consent or unsubscribe.
  3. Job Applicant Data: Retained for one (1) year following the closing of the application process, unless a shorter deletion period is requested by the applicant.

4. DATA SHARING AND DISCLOSURE

C-Hawk does not sell your personal data to third parties for marketing purposes. We disclose data only under the following circumstances:

  • Service Providers (Processors): We share data with trusted vendors operating on our behalf under strict Data Processing Agreements (DPAs). This includes Gravity Forms (data capture), our email service provider (newsletter delivery), and CookieYes (consent management).
  • Corporate Transactions: Data may be transferred to a successor or buyer in the event of a merger, acquisition, restructuring, or asset sale.
  • Legal & Law Enforcement: We disclose data when mandated by law, court order, or valid governmental authority, or to protect the safety, rights, and property of C-Hawk and our users.

REGIONAL ADDENDUM A: EUROPEAN UNION & UNITED KINGDOM (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), the following provisions apply to you:

  1. International Data Transfers: C-Hawk is headquartered in the United States. Your data will be transferred to, and processed in, the US. To safeguard your data, we utilize European Commission-approved Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum with our processors.
  2. Your Rights: You possess the statutory rights to Access, Rectify, Erase (“Right to be Forgotten”), Restrict, Port, and Object to the processing of your data, as well as the right to withdraw consent at any time.
  3. Data Protection Authorities: You have the right to lodge a complaint with your local Supervisory Authority or the UK Information Commissioner’s Office (ICO) (www.ico.org.uk).

To exercise these rights, please email privacy@c-hawk.com.

REGIONAL ADDENDUM B: UNITED STATES (CCPA/CPRA & State Laws)

If you are a resident of a US state with comprehensive privacy laws (e.g., California, Arizona), the following provisions apply:

  1. Categories Collected/Disclosed: In the past 12 months, we collected and disclosed Identifiers, Commercial Information, and Internet/Network Activity to our operational service providers. We do not collect “Sensitive Personal Information.”
  2. “Sale” or “Sharing” of Data: We do not exchange your data for money. However, using third-party analytics or advertising cookies constitutes a “sale” or “share” under California law.
  3. Your Rights: You have the right to Know/Access, Delete, Correct, and Opt-Out of targeted advertising, without commercial discrimination.
  4. How to Opt-Out: You can opt-out of cookie-based tracking by clicking the “Do Not Sell or Share My Personal Information” link in our website footer or via the CookieYes interactive preference banner.

REGIONAL ADDENDUM C: ASIA-PACIFIC REGION (APAC)

If you are a resident of Singapore, Malaysia, Vietnam, China, or other APAC nations, the following provisions apply in accordance with the Singapore PDPA, Malaysia PDPA, Vietnam PDPL, and China PIPL:

  1. Consent Withdrawal & Accuracy: You have the right to withdraw your consent for marketing at any time and request the correction of inaccurate data. We rely on you to provide accurate information to maintain data integrity.
  2. Cross-Border Controls: For users in China, transfers of personal information outside the borders of the PRC are conducted in strict compliance with the Personal Information Protection Law (PIPL), utilizing standard contracts where mandatory.
  3. Verification of Consent (Vietnam Framework): In accordance with Vietnam’s Personal Data Protection Law (Law No. 91/2025/QH15) and Decree No. 356/2025/ND-CP, all user consent is obtained through verifiable, active electronic configurations (such as un-ticked checkboxes). Implied or default-on consent structures are strictly prohibited.
  4. Data Protection Officer (DPO): In compliance with regional mandates (such as Singapore’s PDPA), C-Hawk has designated a privacy lead to oversee inquiries. You may contact our DPO infrastructure at privacy@c-hawk.com.

5. CONTACT US

For any questions regarding this Global Privacy Policy or to exercise your global privacy rights, please contact our Legal and Compliance Team at:

C-Hawk Technology Intl’ Inc.
Attn: Legal Department
Email: privacy@c-hawk.com
Phone: +65 6758 1769 Ext: 812

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